Your Privacy is Important to Us

Laatutavara.com is a webshop. In order to sell and deliver products to our customers, we need to collect some personal information. We use cookies to enhance the user experience of our website. We are committed to protect privacy of our customers by processing and managing all personal data securely. On the Privacy Policy statement below, you will find information about how and for what purposes personal data is collected, as well as how customer can review their data. In order to use all functionalities of our site, user needs to consent with our Terms and Conditions, Privacy Policy and Use of Cookies.

Privacy Policy

Updated 12.9.2019

1. Registrar

The registrar of personal data that is processed:

Vehmas Inquisition Oy VAT-number: FI20484436 Hansatie 3, FI-02780 Espoo, Finland

Contact person regarding personal data registry:

Ari Tervo [email protected]

2. The name of registry and purposes of use

Registry for personal data is Laatutavara.com webshop’s Customer Information Registry. It is used for the delivery, processing and archiving of orders; customer relationship management and customer service; marketing (if consent has been provided) and developing user experience and other functionalities of the website.

3. Data Included in the Registry
  • Personal data:
 name and contact information (address, email, phone number)
  • Other data:
 order details (list of products ordered, delivery method, name of payment service provider, see Terms and Conditions for more details)

We don’t include customer’s payment details (e.g. credit card information) to our registry. Payment details information is processed by the payment service provider that customer has chosen at checkout.

4. Data Sources

Registry’s data is collected from customers themselves while they use the website, e.g. place an order or create an account.

5. Transfering data to third parties

Registry’s data is transfered to third parties only for its purposed use (Section 2) and limited to the amount needed for each use case.

  • Paymen Sercive Providers (Paytrail, Stripe, PayPal)
    • Information needed for completing payment transactions: Customer name, billing information and order amount
  • Shipment Services (Posti Oy, Shipit Oy Ab)
    • Information needed for shipping orders: Customer name, delivery address and contact information
  • Web site user analytics (Google Analytics):
    • Information needed for developing the website: anonymised user data
6. Information Security and Access Rights

Data on the registry is stored and processed securely. Data is located in cloud services in the EU area. Access rights to the registry’s data are granted only to Laatutavara.com personel or contractors whose duties for Laatutavara.com require it. Efficient technological measures have been taken in order to protect the filing system and prevent unauthorised access.

7. Customer’s Rights to Review Personal Data

As a customer, you have the right to obtain information on your own personal data in the registry and to request that your personal data be rectified or erased. Also, you can request to receive an electronic copy of your personal data. Any requests related to the exercising of your rights should be made in written form to the contact person mentioned on Section 1. If same customer has placed previous request within one year, the registrar has a right to charge reasonable compensation for carrying out the request.

Use of Cookies

What Are Cookies and What Are They Used for?

Laatutavara.com website uses tracking cookies. Cookie is a small textfile, which is stored on the user’s device while visiting the website.

We use cookies to gather website user analytics data with Google Analytics service. Purpose of this is to collect statistical information about site usage, e.g. amounts of users, popularity of different content in the site and so on. You can find more information about Google’s Cookie Policy here. We also use cookies for certain webshop functionalities of our site (WooCommerce), e.g. to function properly shopping cart requires cookies.

Cookies don’t include any personal or identifiable information about the user.

How to Change Cookie Preferences or Block Cookies?

Within your browser you can choose whether you wish to accept cookies or not. Different browsers make different controls available to you. Please refer to your web browser’s user manual for more detailed instructions.

If you block cookies on our website, your device is not tracked while you visit our site. You may be unable to access certain areas of our website and certain functions and pages will not work in the usual way.